CANCELLATION POLICY

Please read my appointment policy so everything goes smoothly. 🚫 Clients must be 18+. 🕒 Please arrive on time. Clients arriving more than 10 minutes late will be moved to the Express Nude Builder Gel service only. Appointments over 15 minutes late will be canceled. 📅 Cancellations or rescheduling must be made at least 48 hours in advance. 💳 Deposit Policy: A $50 deposit is required to book an appointment for all clients (new and returning). Appointments may be canceled or rescheduled up to 48 hours before the scheduled appointment. Deposits are non-refundable for cancellations or rescheduling requests made less than 48 hours in advance. No-shows and appointments canceled due to late arrival will result in a forfeited deposit. A new deposit is required for all future appointments. 👶 For safety and comfort, NO children, extra guests, or pets are allowed. ✅ Services provided: I specialize in natural nail strengthening using builder gel. ❌ Services not provided: I do not offer regular nail polish, pedicures, acrylic nails, dip powder, or nail extensions. 📐 Techniques & shapes: I work exclusively with modern nail techniques and do not perform outdated nail shapes such as short stiletto/almond, tapered (narrow) square/coffin, or ballerina styles. 📏 Long Nail Policy: If your natural nails have a free edge longer than 5 mm, please book the Long Nails service. Additional time is required for longer nails due to shaping, structure, and product application. Appointments booked under a short or medium length service may be canceled if long nails are present, as there may not be enough time to complete the service without affecting the next scheduled client. 🚀 My clients value speed and quality. I do not offer nail art or complex designs 🎨 🧪 I do not remove acrylic, dip powder, or Gel-X. Clients must arrive with bare natural nails or builder gel only. ⚡ Nail health policy: I work with healthy, natural nails only. Clients with damaged nails, signs of fungus, infection, inflammation, open skin, bleeding, or visible irritation around the cuticle area (including picking, biting, or over-manipulated cuticles) will not be accepted for service. 🌹 Thank you for taking the time to review my policy. My goal is to create a calm, comfortable experience for both of us. If this aligns with you, I’d be happy to welcome you 🤍